Shipping Policy
Last Updated: 11 June 2025
At Sarojamart, we aim to deliver your order quickly and safely. This Shipping Policy explains how we handle deliveries, timeframes, and charges.
๐ Shipping Locations
We currently deliver to all areas within Bangladesh. For international shipping requests, please contact us directly before placing an order.
โฑ Processing Time
Orders are processed within 1โ2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
๐ฆ Delivery Time
Inside Dhaka: 2โ3 business days
Outside Dhaka: 3โ5 business days
Delivery times may vary based on location, weather, or courier delays.
๐ณ Shipping Charges
Inside Dhaka: [e.g., BDT 60]
Outside Dhaka: [e.g., BDT 100]
Free shipping on orders over [e.g., BDT 2,000]
Shipping fees are non-refundable unless the order was cancelled or an error was made on our part.
๐ Delivery Partners
We work with reliable local courier services to ensure your products arrive safely and on time.
๐ฆ Order Tracking
Once your order has been shipped, you will receive a tracking number via SMS or email so you can monitor your delivery status.
โ Delivery Issues
If your package is delayed, damaged, or lost during transit:
Contact us at [your email] or [your phone number]
Report delivery issues within 48 hours of receiving (or expecting) your order