Shipping Policy
Last Updated: 11 June 2025
At Sarojamart, we aim to deliver your order quickly and safely. This Shipping Policy explains how we handle deliveries, timeframes, and charges.
π Shipping Locations
We currently deliver to all areas within Bangladesh. For international shipping requests, please contact us directly before placing an order.
β± Processing Time
Orders are processed within 1β2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
π¦ Delivery Time
Inside Dhaka: 2β3 business days
Outside Dhaka: 3β5 business days
Delivery times may vary based on location, weather, or courier delays.
π³ Shipping Charges
Inside Dhaka: [e.g., BDT 60]
Outside Dhaka: [e.g., BDT 100]
Free shipping on orders over [e.g., BDT 2,000]
Shipping fees are non-refundable unless the order was cancelled or an error was made on our part.
π Delivery Partners
We work with reliable local courier services to ensure your products arrive safely and on time.
π¦ Order Tracking
Once your order has been shipped, you will receive a tracking number via SMS or email so you can monitor your delivery status.
β Delivery Issues
If your package is delayed, damaged, or lost during transit:
Contact us at [your email] or [your phone number]
Report delivery issues within 48 hours of receiving (or expecting) your order
